GEMERALD, COMPREHENSIVE HARDWARE AND SOFTWARE FOR YOUR GAMING ROOMS.

Our product for the management of gaming rooms GEMERALD, integrates software and hardware of advanced technology, which transmits wirelessly or wired information from the machines to the server and has everything you need to control and monitor the movements of your gaming rooms.

Modules integrated in GEMERALD

Accounting

This module allows you to quickly and efficiently obtain the accounting of the gaming rooms, offering the following services:

- Automatic electronic counters.
- Hand Paids reporting and management.
- Machine performance information.
- Machine accounting reports.

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CAGE

It offers a control of the cash in cash of the gaming rooms, with the detail of origin, expenses and bonuses:

- Management for payment of prizes.

- Charge/payment of credits for cashless.

- Purchase/payment of tickets.

- Control of cash registers and moving boxes.

- Control of debit and credit card transactions.

- Control of expenses and bonuses.

- Cash sales reports.

Audit

The audit provides the result of physical transactions versus the electronic counters transmitted by the machines:

- Money collected from the machines.

- Prizes paid at the machines.

- Tickets entered and printed on the machines.

- Cashless electronic transactions at the machines.

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Monitor

This module provides real-time monitoring of the gaming rooms:

- Off-line machines.

- Hand Paids pending to be managed.

- Alarms by events, sending an e-mail.

- Validation of server connection to the Internet.

Layout

Through this module, a map of the gaming rooms is created, with which online and real time information of the activity in the machines is obtained. By means of traffic light style indicators, the movement of the electronic counters with respect to Net Win, Tickets, CoinIn, Prizes and Customers is registered.

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Progressive

This module increases and maintains the interest of customers in the gaming rooms:

- All types of machines are interconnected.

- Real-time display of accumulated winnings and prizes.

- Configuration of 2, 3 or more levels.

- Great flexibility in the creation of the Misterys awards.

Cashless

This module is an efficient tool that offers benefits to the gaming rooms and the customer, for electronic transactions in the machines:

- It offers maximum security in credit transactions.

- Convenience for customers by not having to enter bills into the machine.

- Fast and secure handling of credits.

- Reduces machine maintenance.

- Charging credits with portable terminals.

- Handling of promotional credits directly through the machine protocol.

- Cash and machine transaction reports.

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Ticketing

With this module, gaming rooms and customers obtain greater agility with their credits:

- The customer inserts tickets in the machines to charge credits.

- The machine prints a ticket with the accumulated credits.

- These tickets can be entered into other machines or cashed at the cash desk.

- Handling of promotional tickets.

- Reports of tickets issued and received at the machines, information of tickets paid and generated at the cash desk.

Player tracking

It is important for customers to be recognized and incentivized on an individual basis:

- Tracking of gaming activity on each machine.

- Quick recognition of customers in the gaming rooms.

- Award management.

- Customer movement reports.

 

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Report

This module presents information in graphical and tabular form for the operation and management of the gaming rooms:

- Net Win by manufacturer and machine.

- Casino Coin In by manufacturer and machine.

- Awards paid.

- Tickets collected.

- Ticket transactions.

- Cashless transactions.

- Customer movement.

- Sales and cash payments.

Mobile Box

This module manages the prizes and tickets generated by the machines, charges money to the customer's card for cashless transfers, through mobile devices (cell phone or tablet) optimizing these procedures.

It also has the control of the money delivered and payments made by the gaming room staff.

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SUPPORT LINE FOR ACCOMPANIMENT.

Our help system for gaming halls includes the service of constant accompaniment and support through our hotlines.